Small team. Heavy automation. Personally accountable for every client.
PHATT TECH is a locally owned IT services company based out of Grove City, Ohio, serving the greater Columbus area since 2022. We handle managed IT, support, cybersecurity, infrastructure, and custom automation for small businesses and homeowners.
We're a small team by design — built on automation that lets us deliver faster, more consistent service than companies with ten times the headcount. The people who set up your systems are the same people who maintain them. No ticket queue. No rotating techs. No explaining your environment from scratch every call.
Most managed IT companies start small and personal, then scale past the point where that matters. The service becomes generic: slow response times, high turnover, account managers who've never touched your infrastructure.
We took a different approach. Instead of hiring our way to scale, we automated it. The result is a team that stays small enough to know every client by name but capable enough to manage environments that would bury a traditional MSP.
Flat-rate pricing with no surprise invoices. Your monthly IT cost is predictable and doesn't change unless your environment does. Fixes are included — they don't generate separate bills.
Remote-first, on-site when it matters. Most problems resolve faster over a screen share. When hardware needs hands, someone shows up the same day.
We don't close tickets when the issue is still open. If it's not fixed, it's not done.
We'll tell you when you don't need something. Our reputation lives here — we can't afford to give bad advice.
We explain what happened and why. Tech jargon used to avoid accountability is a red flag. We avoid it.
Same-day response is the standard, not the exception. If you can't reach us, something's wrong on our end.
Tell us what you're dealing with. No pressure, no sales pitch.